Craig Achtzehn, Vice President of Residential Lending
Whole process took less one month. Loved the home closing.Mark D.
I just want to say, the team of Jillian, Jen and Craig are the best. I needed to close in 30 days for a home purchase in California and I know they worked their butts off to get this done. There communications were informative and response was immediate. I could not have made it through this process without them. You are very lucky to have them on your team. Please give them a "Big Thanks" from me.Edward & Sanja V.
Education on the loan process and all of its components are crucial to a customer's comfort level. Keep incorporating explanations of the terms and processes throughout the process, and you'll keep a loyal following as well as receive referrals. Explaining what's needed to attain a certain interest rate also helps, as well as what can be done immediately to increase the score. 1st Advantage does a great job responding to questions in a timely manner, so thank you for that!Korbin M. & Regina O.
Craig Achtzehn and the team at 1st Advantage Mortgage came highly recommended, and I appreciated that the service exceeded my expectations. I am more familiar with the larger mortgage companies and feeling fairly impersonal. The process was catered to me and my needs, the online portal was easy to navigate and incredibly useful.David B.
Excellent service, communicative and knowledgeable team.Joshua & Eleanor K.
Exceptional experience already recommended you twice.Melissa & Arman S.
Overall, my experience with Craig and his team was great. I appreciate all of their help throughout the process.Samantha L.